Document Control

Modelled on how ISO 9001 and ISO 19650 shops actually run. The test of a document-control system is not whether documents exist — it is whether you can answer “where is the controlled copy, and who approved it?” without asking anyone.

The four roles

RoleResponsibility
Authordrafts and revises
Reviewerchecks technical content
Approverauthorises issue; the only role that can move a doc to active
Custodianowns numbering, distribution and the retention schedule

Separating author from approver is the whole point. One person doing both is not a control.

Lifecycle

draft → review → approved → issued → superseded → obsolete

superseded and obsolete are not deletions. A controlled document that vanishes cannot be audited — it is replaced, and the record says by what.

Numbering

PREFIX-TYPE-NNNN, and numbers are never reused. Reusing a number is how two different documents end up cited by the same reference in two contracts.

Examples in this vault: SOP-001, RISK-002, ADR-001, RUNBOOK-001.

Review dates are the live part

Every controlled document carries review_date in its frontmatter. That single property is what makes the process observable rather than aspirational — the sop-health dashboard sorts by it and shows a days_to_review countdown, so an overdue procedure is visible rather than merely overdue.

A document with no review_date is not controlled; it is just a file.

Which dashboards read this

DashboardShows
compliance-registerevery controlled document: #compliance, plus all SOPs and decisions
sop-healthprocedures sorted by soonest review, with the countdown
decision-logADR-style decisions and their status
risk-registeropen risks by owner and status

All four exclude templates, so a prototype never appears as a real record.

The minimum frontmatter

type: sop
owner: media.ops        # the custodian
status: active          # lifecycle state
division: media
review_date: 2027-05-07 # the control that makes this auditable

See also: GUIDE-secure-sharing for granting a reviewer access to exactly one department.